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Terms and Refund Policy
▶▶Indication regarding the Act on Specified Commercial Transactions
| Store Name | Brand Kyo-no-Kura Komaki Internet Sales Department |
|---|---|
| Seller | Komaki Co. |
| Sales Manager | Kayoko Kondo |
| Location | 770 Fukakusa Gokuraku-cho, Fushimi-ku, Kyoto-shi, Kyoto 612-0027 |
| Phone number | +8175-641-3988 |
| FAX number | -- |
| E-mail address | info@kyoto-komaki.co.jp |
| Home page | https://www.kyoto-komaki.jp |
| Product lineup | ・Pre-owned brand bags and accessories ・Wristwatches ・Jewelry and accessories |
| Licenses and Qualifications | Kyoto Prefectural Public Safety Commission License ・No. 619990009587 (Secondhand Articles) ・No. 1569 (Pawnshop) ・Secondhand Articles Dealer License No. 611090240068 |
| Sales Quantity | Items are limited to the quantity available. We will contact you by e-mail if the item you ordered is out of stock. |
| Fees other than the product price | Items are limited to the quantity available. We will contact you by e-mail if the item you ordered is out of stock. |
▶▶Shipping Policy
Free Shipping of DHL
We ship out items via DHL which $0.00 flat rate to Worldwide
DHL is a fast and inexpensive service with a trucking number.
We usually ship your order approximately 1 to 3 days after confirming the payment.
▶▶Return Policy
We can not accept return'New : Never Used/Unused item'.
Refunds available when and if items are not as described in our listings.
If there is no any certain reason, we do not accept returns.
However we think your satisfaction is most important.
So if there is any problem, please let us know before you leave negative feedback.
Return postage payable by the buyer and not refundable.
Please write 'Return Cargo' on label as noticeable.
Please return the item via Registered mail with trucking number.
Our shop has free shipment service,
but If you want to return the item because it looks different from the photos or you ordered the wrong size,
I am sorry to tell you that you have to afford the delivery fee on BOTH ways.
In that case please pay us the delivery fee by PayPal and we will return the full amount of money to you.
If you want to return the item please contact us BEFORE the feedback and the shipment.
When you sent the item back to us please write 'Return Cargo' on label. Otherwise the customs duties will be cost again.
In that case you need to afford the custom duties.
Thank you for your kindly understanding.
▶▶Privacy Policy
We recognize the importance of protecting personal information and believe that it is our social responsibility to use and protect such information appropriately.
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(Definition of personal information)
Personal information is information about an individual that can be used to identify a specific individual, such as name, date of birth, gender, telephone number, e-mail address, occupation, place of employment, etc.
(Collection and use of personal information)
We will collect and use personal information only for the following purposes and within the scope of such purposes.
The collection and use of personal information by the Company is based on the customer's voluntary provision of personal information, and when the customer provides personal information, it is assumed that
the customer consents to the Co
mpany's use of personal information in accordance with this policy.
・When you provide us with your personal information, you are giving us your consent to use your personal information in accordance with this policy.
・To provide information deemed useful and necessary to the customer, such as information on new products, etc.
・To provide information that may be useful and necessary to the customer, such as information on new products, etc.
・To respond to various types of inquiries.
(Provision of Personal Information to Third Parties)
We will not disclose or provide personal information to third parties without prior consent of the individual, unless required by law or for other legitimate reasons.
(Supervision of contractors)
We may provide a portion of personal information to outside contractors in the course of providing products and services to our customers. In such cases, we will manage the subcontractors to ensure that
they handle personal information appropriately.
(Management of Personal Information)
In order to prevent leakage, loss, or damage of personal information, we will appoint a person in charge of personal information protection and management, strive to ensure adequate security protection, and
properly manage the personal information we receive to keep it accurate and up-to-date.
(Inquiry, correction or deletion of information content)
If you wish to inquire about, correct, or delete your personal information provided to us, we will respond to your request as soon as reasonably possible after confirming your identity.
(About security)
SSL encryption is used to encrypt all communications between your web browser and the server, so that the information you enter in your shopping cart is transmitted securely.
- 2024.02.05
- 15:52
- ページコンテンツ
